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TALK: The Brave New Work: Designing Thoughtful Customer Experiences

  • ROW DTLA 777 Alameda Street Los Angeles, CA, 90012 United States (map)

LA's design scene has long celebrated more traditional forms of design like architecture, interiors and graphic design. But as technology pervades our culture, companies seek to provide unified, seamless experiences for their audience. Rarely do we hear how these experiences are crafted.

We thought this year's LA Design Festival would be a great opportunity to celebrate and unpack how companies think about their holistic service offering. For Black Tux, this means physical garments, the unboxing experience, in addition to retail showrooms and an online product. LA is home to many companies that offer thoughtful, multi-media design. This panel will explore how designers work across mediums to provide these experiences.

Panel will be moderated by JD Buckley who leads the Service Design team at Service Titan.

Speakers include: